It's no secret that People need care. 

1. Wash socks inside out.

2. Line dry if possible [they barely take a few hours to air-dry].

3. Pilling is normal and is the nature of Merino Wool yarn. Pilling does not impact the durability of the sock. Yes the socks may thin out, so please try and avoid using them as "comfy slippers" 

4. Socks may shrink, but will conform back to shape once you wear them.

 *note: we do not take returns on worn socks. If you plan on returning unworn socks, we can issue you a shipping label, which will be debited from your final return once received and examined. Sorry for the inconvenience.